Contact

Talk to us

One small team reads every message. We answer within one business day, and usually a good deal faster than that.

Customer care

Order questions, delivery, exchanges and anything that arrived wrong: support@alteraonline.store

Wholesale and stockists

If you run a shop and would like to carry the range, write to the same address with the subject line Wholesale and tell us where you are. We keep the stockist list short and local.

Hours

Monday to Friday, 9am–5pm Mountain Time. Messages sent at the weekend are answered on Monday morning.

Studio address

Correspondence only — the studio is not open to the public and returns must be sent to the address on your returns confirmation, not to this one.

Altera Home, 7895 E Softwind Dr, Scottsdale, AZ 85255